The quickest way to reach us
When someone is there
Hours: Mon-Sun, 24 hours. That covers Newfoundland mornings, Prairie suppers and late nights on the Pacific coast alike. Most WhatsApp messages get a first reply within 15 minutes.
Help us solve it in one reply
If something is not working, include these in your first message and we can usually skip the back-and-forth:
- Your username, if you already have an account.
- The device and app, for example "Fire TV Stick with TiViMate" or "Samsung TV with IPTV Smarters".
- What happens on screen: an error message, endless loading, or buffering on some channels only.
- Whether the TV is on Wi-Fi or plugged into the router.
You might find the answer here first
- Installing an app: the setup guides cover each device step by step.
- Testing before paying: request it on the free trial page.
- Prices in USD: the pricing page buttons write the order message for you.
- Copyright matters: rights holders should read the copyright notice page.