At a glance
- Plans are paid in USD, for a fixed term, and never renew without your say-so.
- Your plan sets how many screens can stream at the same moment.
- You have 7 days from activation to claim a refund if the service will not work for you.
- Sharing your login publicly or rebroadcasting streams ends the account.
When these terms apply
These terms cover the website smartiflix.world and the streaming service sold through it under the SMARTIFLIX name (together, "the service"). They apply from the moment you request a trial, place an order or sign in with a login we have issued. If you do not agree with them, please do not use the service.
What a subscription gives you
A subscription is access, for the term you paid for, to live channels and on-demand titles delivered over the internet. It is not a purchase of any content.
The channel line-up and on-demand catalogue change over time. We describe them as accurately as we can, but we cannot promise that a particular channel, event or title will stay available for your whole term.
You supply the internet connection and a compatible device. Setup guides and support are included at no extra cost.
Prices and payment
Prices are in US dollars (USD). If you pay from a Canadian card or any account in another currency, your bank converts the charge and may add a foreign-transaction fee; any conversion or fee charged by your bank is between you and your bank.
Orders are placed through WhatsApp. The price confirmed in that chat is the full price for the term, with no activation fee.
Your login is issued once payment is confirmed, normally in under 15 minutes. A plan ends at the close of its term; it does not renew or charge you again automatically.
Free trials
A trial lasts 24 hours from activation and is limited to one per household. It requires no payment details and ends by itself. We may decline or end a trial that appears to be misused.
How you may use your account
An account is for a single household. The following are not allowed and will lead to the account being closed without a refund:
- posting or sharing your login details publicly, or selling access to others outside the reseller program;
- recording, rebroadcasting or otherwise redistributing streams;
- streaming on more screens at once than your plan allows, or trying to get around that limit.
Refunds
Every first purchase is covered by a 7-day money-back guarantee. The refund policy explains what qualifies and how to claim; it forms part of these terms.
Interruptions and maintenance
We run the service to an uptime target of 99.9%, but it relies on networks, platforms and apps we do not control. Planned maintenance, outages elsewhere on the internet and changes made by app developers can interrupt viewing. If a problem on our side keeps you from watching for an extended period, contact support and we will look at extending your term.
Suspension and closing an account
We may suspend or close an account that breaks these terms, is used for fraud, or where payment is reversed. You can stop using the service at any time; because nothing renews, there is nothing to cancel.
Limits on our responsibility
The service is provided as it is offered at the time. As far as the law allows, our total responsibility for any claim connected with the service is limited to the amount you paid for the plan in effect when the claim arose. Nothing in these terms removes rights you have under consumer protection laws that cannot be excluded.
Changes
We may revise these terms as the service changes. The revision date above shows the current version. Using the service after a revision means you accept the updated terms; if you do not, stop using it and contact us about any time left on a first purchase within the refund window.
Something here unclear? Ask us on WhatsApp at +212 610 046 062 or through the contact form.